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Submitted Conference Content

Full name

Prajakta Thakur

email prajakta [dot] thakur2112 [at] gmail [dot] com
Phone number 9819099057
Company Tata Consultancy Services Ltd
City (Country) Mumbai
Time 30'
Type of Conference Conference > 100 attendees
Level Everybody

PO’s Balanced Scorecard and Guide to boost Agile Metrics


Prajakta Thakur, currently works with Tata Consultancy Services in the capacity of a project leader and product owner. With 6+ years of IT experience she has worked majorly for TCS client in HRMS and Professional Services domain. She recently completed Global Masters in Business Administration from S P Jain Center of Management, Dubai/Singapore securing place in Dean’s List. Her primary competencies include Project Management and Agile Scrum. She has completed a consulting assignment during internship at a Dubai based Firm, which focused on ‘Leveraging Social Media to boost Sales, Brand Awareness and for Credit Underwriting’ and an industry research project titled ‘Consumer perception of Online Banking: a Comparative Study of India and Singapore’.


“Whatever gets measured gets worked upon”, this management quote well captures the importance of metrics. Working software is the ultimate measure of performance in a scrum project. Nonetheless, it does help a Product Owner and his/her team to track some key agile metrics which “measure project performance”, help “understand the gaps” and “undertake improvement initiatives” to boost performance. Kaplan and Norton’s Balanced Score Card has been an effective performance management tool which helps individuals and firms to measure performance on various fronts like financial, customer, internal business process, learning & growth and align objectives accordingly for all round performance growth. This presentation attempts to combine Agile Metrics and structure them through BSC model. It attempts to share with audience, details on key agile metrics, which focus on elements like cost, schedule, quality, effort, size and so on. It also aims to showcase a Product Owner’s very own Balance Scorecard, which focuses on various performance arms, and to showcase techniques, which a product owner can implement to boost these metrics. While the focus of metrics would be to “measure everything necessary and nothing more”, some benefits these metrics will help scrum teams and PO’s alike to achieve are easy performance tracking, drawing scrum progress, analyzing quality and value, identifying improvement areas and applying techniques to boost productivity and performance.

Benefits for the attendees

Tracking performance of the scrum project with key metrics Understanding the performance gap Analyzing Quality and Value Identifying pain points and improvement areas Structured way for Product Owners to monitor and boost performance metrics Simple to use

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